We strive to keep our shipping costs to a minimum to give our customers great value for money and will never make a profit from it. However, if you think we have got the cost of shipping wrong on your order, do get in contact and we’ll do our best to help.

Dispatch Times

We dispatch orders within 1-2 working days, unless we specify otherwise. Please allow time for processing when you place your order in addition to the shipping time. Shipping time estimates provided below are for working days, not including weekends or public holidays. You will receive a confirmation email once your order has been dispatched. If you have selected a tracked shipping option you will also receive the tracking information for your order. Please note that orders placed after 12 noon may not be processed until the following working day.

 
 
SERVICE
TIME ESTIMATE
PRICES STARTING FROM
TRACKED
         
UK UK Economy (Royal Mail) 3-5 days £4.00 No
UK Standard (DPD) 1 day £8.00 Yes
Islands and Highlands (Standard 2 Day) 2 days £12.60 Yes
         
Europe EU Economy (Airmail) 3-14 days £5.00 No
EU Standard (DPD) 2-9 days £11.00 Yes
EU Express (UPS) 1-6 days £13.00 Yes
         
USA & Canada World Economy (Airmail) 5-14 days £9.00 No
World Express (Fedex) 1-3 days £16.30 Yes
         
Rest of World World Economy (Airmail) 5-14 days £9.00 No
World Express (UPS) 2-6 days £24.20 Yes

Transport times are typical for orders. Outlying areas (islands and highlands) may take longer to arrive.

Please note that once your order has left Faberdashery Towers it’s in the hands of the shipping provider. If you have selected an untracked shipping option we are not able to track it. This is a low cost option and used at your own risk, so it is only permitted for orders under £80 (or up to 1.5kg). Once an Airmail packet reaches the destination country, it will be your local Postal Service that delivers the order. We package orders in large flat boxes, that may not fit through a standard letter box. If your package is late it is worth checking with your Postal Service, to ensure your order is not held at a local depot. Royal Mail does not consider that a delivery is delayed until the 25th working day after shipment. Full details can be found here

If you are ordering from outside of the EU your package is subject to import tax and duty. It may also be held at customs for up to 2 weeks – it’s a pain but it’ll be worth it!

Orders from within the UK and EU are not subject to customs checks or import tax and duty.

For more information on our shipping terms please refer to our Terms and Conditions